State Farm® Insurance Agent Brendan Ketcham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Arianna Puffnstuff
April 12, 2024
"Rude. And don't return phone calls."
Alison Coffin
May 22, 2023
"I was a client of Brendan's office for about 4 years before I left because we moved. I had a great experience. Everyone was always super helpful and got whatever I needed done as quickly as possible! Highly recommend"
Maureen Chaisson
May 3, 2023
"He is very patient and takes his time to explain his answers to all of my questions."
"Thank you so much for the kind words, Maureen. "
Elena Oldendorf
April 18, 2022
"Brendan and his team are great! Super speedy friendly service."
Elee Wolf
July 12, 2021
"This state farm office is truly the best! They are kind, responsive, caring about their community, and always work to get the best values for their customers!"
Yeidy de la Rosa
July 8, 2021
"Thanks to Mark, my process went smooth. He was very helpful and kind. Great Insurance policies too"
Madison Afzal
July 6, 2021
"Mark Ferrito is our contact here and he is just the best. He always responds quickly to any email inquiries I have and is always available for a call. He was so helpful when I had questions about policies, logistics, or just next steps about things. Absolutely recommend this office for all of your insurance needs if you like being well taken care of!"
pamela parkison
June 11, 2021
"Great Service ! Very easy and Friendly. I saved ALOT on my new insurance."
Kaela Franklin
June 5, 2021
"This insurance company is beyond amazing. Mark is absolutely wonderful and always goes above and beyond. My husband recently had a issue with his back window and this company was right on top of it. Thank you for making my overall experience the best!!!!"
Beckie Parmenter
June 1, 2021
"Mark and the rest of the cohoes team are very friendly welcoming very informative and treat you like a human"
jfarrar19
May 28, 2021
"Polite staff. Quickly able to get insurance needed, and answer all questions effectively and satisfactorily."
David M. Oberting
May 28, 2021
"Excellent service and price......Agent Mark Ferritto was also excellent"
Killer Kale
May 26, 2021
"Work with Mark awesome guy. Very personable here!!"
Christine C
May 26, 2021
"I bought a new- to- me car and needed to have a phot inspection done. Mark came to my home promptly and did the inspection in a matter of minutes. I'm very pleased with the overall service of this agency."
Rafael Guerra
May 25, 2021
"After years of having insurance with another company, I decided to look around. State Farm was very quick and very professional. They also saved me a substantial amount of money. I do not remember ever having such a great experience with an insurance company. Great Service and price from a local company."
Karen Gillbey
May 24, 2021
"The gentleman who was kind to help get insurance for my family when I am no longer a round was polite, keep me posted with all part of the insurance it was a pleasure and he would be recommended to other people I know for insurance."
Kristen Augustine
May 13, 2021
"After 18 years with the same insurance company I decided to switch companies because my payment every month kept increasing. I decided to try State Farm and so far they have been absolutely amazing. My agent is amazing and is able to accomplish anything I have asked within hours they were also able to save me a ton of money!"
Kiana Patterson
May 7, 2021
"I worked with Mark who was extremely helpful with all the questions I had. Made starting a new policy super easy. Great prices and friendly agents. Highly recommend this agency if you’re looking for great prices and great service."
Josh Humbert
April 27, 2021
"Excellent service!! the agent Mark is very friendly and helpful... when I was involved in a car accident... State Farm made the process of getting my car fixed and insurance taken care of the damages, so smooth... My monthly insurance premium is very fair compared to what I was paying with progressive... highly recommend State Farm."
Ross Kelly
April 20, 2021
"Really friendly and helpful throughout the whole process. Definitely would recommended for anyone else!"
Zoppanya Fontenot
April 20, 2021
"It’s never easy talking about unexpected life events but it’s necessary to plan. Mark was very attentive to my requests and walked me thru every step of the process. As follow up, he checked in to see if I had any questions. Top tier customer service👌🏽. Thank you Mark for everything!"
Laura dende
April 19, 2021
"Recently switched insurance companies and the transition couldn’t have been easier. Very detailed, responsive and knowledgeable about my coverage. I don’t think I’ve ever had such a great experience with an insurance company. Very happy I made the move!"
Gram MIchael
March 25, 2021
"I have gone through so much hassle and extreme over-priced headaches in the auto insurance market. Ajay, Brendan and their team worked very hard and were very consistent in getting me insured at the lowest rate possible. They saved me $225 a month by switching over to them which is well over 15% savings and required very little of my time. This team saved me time, a lot of money and fought to earn my business. You can’t ask for more in the customer service industry. I highly recommend this team to anyone shopping for insurance."
Gerald Beer
March 2, 2021
"There is more to being an insurance agent than just selling the policy. This office through no less than 3 individuals has provided personal service to interface with the large insurance provider who can sometimes be too big to be responsive."
Ashley Ferritto
February 27, 2021
"I switched over to State Farm and saved $40/month! Great service and local people who make it easy to work with!"